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Meet Your Tax Preparers
Your Multi-State JBI Tax Team
At JBI Tax Service, we proudly serve clients across multiple states with a growing team of certified, experienced tax preparers. Each preparer represents their state division and provides secure, virtual tax filing with professionalism, accuracy, and care. Explore our state teams below and meet the preparers ready to support you this tax season.


Florida Division
Serving Clients Around Florida

FOUNDER & CEO
Natalie Jean-Baptiste
Tax Professional
Florida
Natalie is the founder and CEO of JBI Tax Service, a multi state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. Backed by 23 years of military service, Natalie leads with discipline, integrity, and an unwavering commitment to excellence — ensuring every client receives trustworthy guidance and a seamless tax experience.
Her mission is simple: Empower clients, elevate tax professionals, and build a national tax brand rooted in trust and service.

Monique
Tax Professional
Florida
Natalie is the founder and CEO of JBI Tax Service, a multi‑state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. With over 23 years of military service, Natalie leads with discipline, integrity, and a commitment to excellence.

Missouri Division
Serving Clients Around Missouri

Rachael Hubbard
Tax Professional
Missouri
With more than 15 years of experience in the tax industry, Rachael brings a strong blend of technical skill, professionalism, and genuine compassion to JBI Tax Service. She has prepared hundreds of individual and small‑business returns, including self‑employment, LLC filings, and amended returns, and is known for her accuracy, patience, and client‑first approach.
Rachael has worked with some of the nation’s most recognized and trusted tax organizations, where she earned top‑tier performance ratings, contributed to best‑practice training, and supported both new and experienced preparers. Her background includes mentoring, full‑service support, and assisting clients with IRS correspondence and tax advocate processes.
Clients appreciate Rachael’s warm personality, clear communication, and dedication to making tax season smooth and stress‑free. She is committed to helping every client feel confident, informed, and supported as they work toward their financial goals.

Saint
Tax Professional
Tennessee
Natalie is the founder and CEO of JBI Tax Service, a multi‑state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. With over 23 years of military service, Natalie leads with discipline, integrity, and a commitment to excellence.

Texas Division
Serving Clients Around Texas

Chris
Tax Professional
Texas
Natalie is the founder and CEO of JBI Tax Service, a multi‑state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. With over 23 years of military service, Natalie leads with discipline, integrity, and a commitment to excellence.

Monique
Tax Professional
Texas
Natalie is the founder and CEO of JBI Tax Service, a multi‑state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. With over 23 years of military service, Natalie leads with discipline, integrity, and a commitment to excellence.

Virginia Division
Serving Clients Around Virginia

Olivia
Tax Professional
Virginia
Natalie is the founder and CEO of JBI Tax Service, a multi‑state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. With over 23 years of military service, Natalie leads with discipline, integrity, and a commitment to excellence.

Saint
Tax Professional
Virginia
Natalie is the founder and CEO of JBI Tax Service, a multi‑state tax preparation firm serving clients nationwide. With a strong background in tax strategy, business operations, and service leadership, she brings precision, professionalism, and heart to every part of the JBI brand. With over 23 years of military service, Natalie leads with discipline, integrity, and a commitment to excellence.

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